CLEARLAKE, Calif. – The Clearlake Police Department has implemented a new web portal for Animal Control.
The new site can be accessed from the “Quick Links” section of the Animal Control page on the city of Clearlake’s Web site at http://clearlake.ca.us/211/Animal-Control .
The portal allows residents to save a trip to City Hall and license their dogs through a completely online process.
The portal also enables residents to search for found and adoptable pets in the shelter.
The new portal is part of a comprehensive software system implemented over the past two months to improve operations at the shelter, increase efficiency of staff, and deliver enhanced quality of service to the community.
Clearlake Animal Control officers have access to the system from new laptops installed in their vehicles. It also supports the tracking of microchips in redeemed and adopted animals released from the shelter.
“We are working hard to improve our operations at this shelter and this is a critical component,” said Chief Andrew White. He continued, “Implementing this type of system has been a goal of our staff for some time and we are excited to unveil it to the public.”
In addition to the new portal, payment for services can now be made on site at the shelter via credit card. This will save residents from making a trip to City Hall for the payment component.
“It’s exciting to see the improvements that we are making with our Animal Control Division,” said City Manager Greg Folsom. “Having the online portal is going to make it much easier for citizens to find their lost pet or to find a new pet to add to their family.”
The portal is available 24 hours a day and is updated in real-time as animals are taken into the shelter and become available for adoption.
Clearlake Animal Control implements new web portal for online licensing, locating found and adoptable pets
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