Tuesday, 21 May 2024

Internet service out for most of Saturday

NORTHSHORE – Issues with Internet cable lines on Saturday shut down Internet access for hundreds of customers along the Northshore.


A Mediacom representative said the Internet outage was reported just after 8 a.m. Saturday and affected about 800 customers.


The outage, according to Mediacom, was caused by two damaged nodes, which are pieces of equipment connecting fiberoptic cable to local cable networks. The company was suffering both hardware and software issues related to the issues with the nodes.


By 2 a.m. Sunday Internet service had not yet been restored. However, Mediacom said crews were working throughout the night until the problem was fixed.


By 7 a.m. services had been restored.


E-mail Elizabeth Larson at This email address is being protected from spambots. You need JavaScript enabled to view it..


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