LAKE COUNTY, Calif. – With Lake County now in the red tier on the state’s Blueprint for a Safer Economy, county offices will again provide more in-person services starting Monday, March 22.
Lake County moved from the most restrictive purple tier – where it had been since late November – into the red tier last week, as Lake County News has reported.
Officials warn that the prevalence of COVID-19 remains substantial in the community, and they expect many residents, particularly those that have not yet had the opportunity to be vaccinated, will continue to prefer remote services.
The COVID-19 pandemic has led county governments to reimagine and reinvent the way many types of services are delivered.
All county of Lake offices have gotten creative and developed the capacity to meet most customer needs via electronic means.
Given the county’s geography, officials said these changes represent “a tremendous step forward” in helping all county residents access services.
If you have a question for a county department, starting with a phone call is a great approach, and can help ensure a response from the staff person best able to address your inquiry at the earliest possible opportunity.
Due to health and safety protocols and ongoing understaffing, appointments may be required to meet some customer needs.
Lake County Air Quality Management District, for example, asks that members of the public call their office at 707-263-7000 prior to visiting.
A directory with contacts for all County Departments is available here.
County Departments can be reached from 8 a.m. to 5 p.m. Monday through Friday.
Starting Friday, April 2, limited in-person services will be accessible five days a week.
To promote the health and safety of all members of the public, and ensure continuous availability of county services, standard COVID-19 precautions must be observed by all members of the public (including those who are fully vaccinated) when visiting County facilities.
These include:
· Properly wearing a face covering;
· Maintaining six feet of space whenever possible;
· Sanitizing hands frequently.
County officials said they look forward to serving the community safely and in the manner that best addresses individuals’ needs, be that in person or electronically.
They also offered their thanks for the public’s patience and partnership as they have navigated the challenges of this past year.