Wednesday, 17 August 2022

Lake County residents encouraged to enroll in program for free or low-cost internet

LAKE COUNTY, Calif. — Mediacom Communications reported today that it now has more than 25,000 customers participating in a new federal program that enables low-income households to receive discounted or free broadband service.

Included in the federal infrastructure bill, the Affordable Connectivity Program, or ACP, provides a monthly credit of $30 to eligible participants.

The ACP credit can be applied to any residential service Mediacom offers.

In an effort to maximize the ACP benefit for qualifying households, Mediacom made a commitment to the Biden Administration to provide 100 Mbps download speeds to low-income Americans for just $30 per month.

By matching this $30 high-speed internet plan called Mediacom Connect-2-Complete Plus (C2C+) with the monthly $30 ACP credit, eligible customers can receive their broadband service from Mediacom for free.

“Reliable internet is no longer a nice-to-have — it’s a must-have,” said Mediacom Senior Operations Director Shawn Swatosh. “Without affordable access, people are cut-off from a digital world that increasingly relies on the internet to learn, work, search for jobs and receive health care.”

The Federal Communications Commission awards the monthly ACP credit to families with income at 200% of the federal poverty guideline or lower, and to those who qualify for other forms of government assistance.

The broadband credit is limited to one per household. Customers who choose Mediacom’s C2C+ service receive lease-free modems and free installations.

Swatosh explained that Mediacom is working to expand enrollment and is asking local human service and non-profit organizations to also share information about the free and low-cost broadband options.

“We want everyone within reach of Mediacom’s broadband network to have access to high-speed internet,” Swatosh said. “With this program, we can help more people stay connected to loved ones and the resources that contribute to their well-being.”

The ACP benefit is available to both new and existing Mediacom customers who qualify. Households interested in participating in the ACP must confirm eligibility to enroll in the program. Information can be found online at www.mediacomcable.com/acp or by calling 855-330-6918 (toll-free).

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